Holiday Inn Florence, an IHG Hotel

Tags: Hôtel, Centre de conférence, Lieu de mariage,

• Daniel.

  5 / 5

  Le 16/04/2024 à 04:12
• Alexis.l

  5 / 5

  Le 14/04/2024 à 02:18
• Steve.o

  5 / 5

  Le 13/04/2024 à 16:20
• Keith.a

  4 / 5

  Le 08/04/2024 à 09:02
• Jacob.a

  5 / 5

  Le 18/03/2024 à 03:39
• Chris.u

  5 / 5

  Le 12/03/2024 à 23:45
• John.u

  5 / 5

  Le 03/02/2024 à 23:41
• Melinda.i

  2 / 5

  Le 05/01/2024 à 13:18
• Julia.o

  1 / 5

  Le 29/12/2023 à 12:09
• Elizabeth.u

  1 / 5

  Le 29/11/2023 à 18:09
• J.a

  3 / 5

  Le 12/11/2023 à 14:36
• Charlene.e

  1 / 5

  Le 25/10/2023 à 22:45
• Sheldon.b

  4 / 5

  Le 12/10/2023 à 11:56
• tim.r

  3 / 5

  Le 29/09/2023 à 08:18
• Kathy.a

  3 / 5

  Le 24/09/2023 à 15:39
• Jody.i

  5 / 5

  Le 06/09/2023 à 21:53
• Aaron.e

  3 / 5

  Le 05/09/2023 à 18:06
• K'Ann.t

  3 / 5

  Le 05/09/2023 à 07:28
• Chris.a

  3 / 5

  Le 27/08/2023 à 03:53
• C..a

  5 / 5

  Le 31/07/2023 à 15:50
• Michelle.r

  4 / 5

  Le 30/07/2023 à 15:35
• Andrew.o

  5 / 5

  Le 10/07/2023 à 12:46
• Maharshi.h

  5 / 5

  Le 20/06/2023 à 23:02
• Daniel.r

  2 / 5

  Le 18/06/2023 à 13:16
• Brittany.

  5 / 5

  Le 22/05/2023 à 13:37
• Arley.m

  5 / 5

  Le 22/04/2023 à 00:22
• Drew.a

  5 / 5

  Le 08/04/2023 à 21:37
• Stephen.e

  5 / 5

  Le 16/03/2023 à 23:06
• Kris.i

  5 / 5

  Le 06/03/2023 à 05:31
• Amanda.r

  5 / 5

  Le 03/03/2023 à 13:31
• Lloyd.u

  3 / 5

  Le 19/02/2023 à 13:43
• Momo#1.

  / 5

  Le 02/01/2023 à 00:00

  Staff were very friendly, even came to our room when we couldn't get our TV to work! Room was nice, and the towels were soft.
• usfbridget.

  / 5

  Le 01/20/2023 à 00:00

  The rooms were updated and clean. Staff was polite.
• Phil.a

  5 / 5

  Le 11/01/2023 à 00:25
• Msdomar.

  / 5

  Le 01/05/2023 à 00:00

  The staff was very friendly. The restaurant served good food. Our room was clean and quiet.
• Nutter64.

  / 5

  Le 01/01/2023 à 00:00

  The hotel is in a convenient location, but is just okay. I think there’s better options in the area. Room needed maintenance and breakfast items wasn’t always available.
• Bowlesinc.

  / 5

  Le 12/31/2022 à 00:00

  When passing through, my wife and I look for places to stay, and we always revert back to here. Great location, friendly people and we sleep well. There are a lot of restaurants nearby, shopping mall, and even a movie theater. We always stay at a Holiday Inn. We are avid IHG users..
• Bagman53.

  / 5

  Le 12/27/2022 à 00:00

  Great location, right off the interstate. Easy to get to. Not thrilled about having to pay for the breakfast in the mornings. I would stay there again. Was greeted as an IHG rewards member when I arrived. The selection of food items to purchase from the front desk area was very low and very expensive compared to other locations. I was told that if I didn't like what they had I could go next door to the gas station and get something over there.
• Anonymous.

  / 5

  Le 12/19/2022 à 00:00

  Holiday Inns are always consistent. I do wish they would upgrade me more as I rarely get upgraded. Need upgraded gyms and more free weights.
• Michelle.i

  5 / 5

  Le 18/12/2022 à 17:43
• Ms.Jan.

  / 5

  Le 12/12/2022 à 00:00

  liked lots of pillows, quick hot water in tub, plenty of towels, pump bottles of soap and shampoo
• Kimiel.

  / 5

  Le 12/06/2022 à 00:00

  Everyone was so friendly. I love that this hotel is newly renovated and modern. It was a very clean and comfortable room. The breakfast is excellent too! We will stay here again!
• Emz2004.

  / 5

  Le 12/06/2022 à 00:00

  Loved that it was decorated for Christmas! Staff was super helpful and nice. Did have to pay $8 for breakfast but it was a nice variety. Hotel was close to mall and restaurants but not right in the hustle and bustle.
• VarietyTraveler.

  / 5

  Le 12/03/2022 à 00:00

  We were generally pleased with the room, fitness area good; some staff could have review of customer service techniques (smile, appear friendly…); breakfast buffet additional cost definitely NOT worth the price (had to wait for scrambled eggs and bacon, but then they were hot, hashbrowns & pancakes were cold, sausage, very greasy) very same food as other hotels but at an additional cost!
• Anonymous.

  / 5

  Le 12/02/2022 à 00:00

  Work well for driving stay. Staff was pleasant and room suited my needs. Overall a good experience
• Kajungirl627.

  / 5

  Le 11/28/2022 à 00:00

  We loved this hotel. The bed is too high for a disabled person, however.
• Amanda.

  2 / 5

  Le 20/11/2022 à 18:03

  Réponse du propriétaire :
  
• Jaimie.a

  / 5

  Le 11/13/2022 à 00:00

  Front staff was great, the rooms were very clean. However, the restaurant was just unremarkable. Was not recognized as an IHG user. The bathrooms were very clean. I liked the opportunity to use a pool. The proximity was close to work
• royrog17.

  / 5

  Le 11/07/2022 à 00:00

  Nice room, comfortable. Would stay here again. The review box is making right 50 characters so now I'm just typing stuff.
• rkuder.

  / 5

  Le 11/07/2022 à 00:00

  The Room was nice the staff were friendly. Easy in and out. Reasonably Priced.
• Kristopher.i

  4 / 5

  Le 06/11/2022 à 21:00
• WLHR.

  / 5

  Le 10/31/2022 à 00:00

  The staff was friendly and helpful. The room was very clean and the bed is so comfortable. A great place to stay and I would highly recommend this place to everyone. Great location, safe and convenient
• Bonnie105.

  / 5

  Le 10/19/2022 à 00:00

  very nice hotel. Modern and aesthetically pleasing. Room was comfortable, bright and very clean. Large bathroom. We had occasion to be in and out quite a bit on the weekend. convenient access to the highways. Staff were accommodating.
• mikeandmarcie.

  2 / 5

  Le 17/10/2022 à 20:58
• SD.a

  / 5

  Le 10/12/2022 à 00:00

  The staff and hotel are all excellent. The location was ideal for us and the value was very good. We did have the breakfast onsite and it was ot.lonly convenient but excellent as well. The breakfast staff was also really personable. I would recommend this hotel to anyone.
• Dustin..

  / 5

  Le 10/10/2022 à 00:00

  The staff was super friendly, nice, and helpful. The rooms were comfy and roomy. The beds were very comfy, I normally do not sleep well at hotels but I slept great here. My wife, daughter, and I all loved the breakfast! We also enjoyed our stay here and would definitely recommend this hotel.
• Stasea89.

  / 5

  Le 10/06/2022 à 00:00

  The hotel was very clean and the beds were super comfy.
• Terri45244.

  / 5

  Le 10/02/2022 à 00:00

  Clean. Good value. Staff was more than happy to accommodate my special needs. Extra care was put into my stay. It was much appreciated.
• Dino30.

  / 5

  Le 10/01/2022 à 00:00

  Staff was great. Very friendly and welcoming. Rooms were clean and very comfortable
• Keith.a

  5 / 5

  Le 27/09/2022 à 11:40
• Rebecca.i

  3 / 5

  Le 25/09/2022 à 02:29
• L.a

  4 / 5

  Le 19/09/2022 à 20:08
• Cindy.o

  5 / 5

  Le 06/09/2022 à 02:11
• Mom.f

  / 5

  Le 09/05/2022 à 00:00

  Rooms were clean and good size. Beds slept great. Will stay again when in the area
• CRLTH5.

  / 5

  Le 09/03/2022 à 00:00

  When I got to Florence I didn't know how long my stay would be and the staff were extremely helpful when I needed to extend my stay on a day's notice. Jetta and Linda are the only staff members whose names I remember but EVERYONE was amazing. I lost my water bottle while I was there and they offered me a replacement. A few hours after I left I got a call saying they found it and would work to get it to me! They were all fantastic and not only would recognize me when I came in, but remembered my service dog by name. That's a huge welcoming feeling to make for a true home away from home.
• Robin.s

  5 / 5

  Le 28/08/2022 à 20:32
• Anonymous.

  / 5

  Le 08/23/2022 à 00:00

  Awesome stay. Would definitely recommend. The con was no soda in vending machines on the floors.
• Nice*.

  / 5

  Le 08/18/2022 à 00:00

  We really enjoyed our stay at IHG Florence. We used the gym and the pool several times during our stay. We had breakfast every morning. We loved the staff that served at the breakfast buffet They were on it and kept a good supply of food never ending. Such friendly and lovey people.
• Mabratton.

  / 5

  Le 08/17/2022 à 00:00

  Upon arriving the check-in was flawless and staff was so very nice. I had several parties arriving and was so hoping it wouldn't become an issue and it wasn't. I reserved two rooms and one of the rooms had gunk splattered against the wall near the window and it looked like the shower needed some attention. All in all, it was a great night sleep.
• Mary.a

  2 / 5

  Le 09/08/2022 à 23:19
• MomComm22.

  / 5

  Le 08/04/2022 à 00:00

  We stay at IHG Hotels/Resorts on almost every occasion when we travel so we are familiar with what is considered “normal and customary”. This hotel checked off all those qualities with nice landscaping, an inviting lobby, restaurant, pantry, business area, pool, exercise room, laundry facilities, etc. What makes this hotel/experience better are the team members. From the front desk clerks to the restaurant manager, bartender and cook everyone was pleasant and helpful! We stayed 2 nights and had 2 rooms each night. We were traveling with 2 young adult sons and our (almost) 7 year old grandson to visit the Ark Encounter and Creation Museum. Overall, it was a very nice mid-week getaway.
• Drinie.

  / 5

  Le 08/03/2022 à 00:00

  Welcoming and very neat. Customer service was on pint and nearly dressed. The room was very clean and spotless. I will always us this hotel anytime am in town. The location is very quiet and beautiful
• Oma’s.a

  3 / 5

  Le 02/08/2022 à 09:53
• Jeff.o

  4 / 5

  Le 31/07/2022 à 03:09
• Maew2000.

  / 5

  Le 07/24/2022 à 00:00

  I love this hotel and stay there every time I’m in town. The front desk ladies are top notch and couldn’t ask for anyone better. The hotel was spotless and so clean!!! It was very conveniently located to what I needed it for.
• Brian.h

  5 / 5

  Le 18/07/2022 à 00:39
• Greg.r

  5 / 5

  Le 10/07/2022 à 02:30
• Damisha.a

  5 / 5

  Le 05/07/2022 à 04:10
• Fredrica.a

  4 / 5

  Le 04/07/2022 à 00:06
• momma.f

  3 / 5

  Le 28/06/2022 à 10:25
• Chuck.

  / 5

  Le 06/26/2022 à 00:00

  We really enjoyed ourselves. Very close to highway but far enough to not be disturbed by it. Well manicured facility, has an indoor pool but did not utilize. Has a kuerig coffee machine, and bathroom was stocked with dove shampoo, conditioner and body wash. Exceeded expectations. Didn't find anything I would red flag. Staff was kind and efficient.
• dan.r

  5 / 5

  Le 25/06/2022 à 11:06
• Kevin.

  / 5

  Le 06/23/2022 à 00:00

  Checking in was smooth. Sue and Jetta took care of all needs and answered all questions. Took a BIG nap in Comfy Bed. Enjoyed a Hand made double patty cheeseburger in Ed's Restaurant. Ed was a no show...Overnight was quiet and air conditioner worked fantastic. Check out was smooth and away we went. Peace, Kevin & Rockin' Mr. Leo
• Yeti!.

  / 5

  Le 06/21/2022 à 00:00

  The bathtub was dirty and I had to clean it before it could be used. There was no tissue paper and only a half a roll of toilet paper. I had to contact the front desk to get more of both. I had to go to the front desk to get the supplies because they had no one available. Staffing appeared to be the greatest problem.
• mjpaqu714.

  / 5

  Le 06/19/2022 à 00:00

  It was really really great, it all went as planned, it is a big big big place, so i asked to be near a door. i thought the pillows were a bit soft for my taste but they were ok. Breakfast was good,, hot everyday.
• Alex.e

  5 / 5

  Le 12/06/2022 à 18:09
• Ricardo.a

  4 / 5

  Le 12/06/2022 à 14:28
• Schelle12345.

  / 5

  Le 05/31/2022 à 00:00

  If I could give this review a 5 Star it would be for Lucy in the restaurant! She handled about 30 people by herself and she did it with a smile on her face. Our room wasn’t as clean as we hoped but overall it was ok. Lucy was the highlight of our weekend and because of her and all of her determination to serve each guest, I can’t complain. Lucy, I hope life brings you great things for how wonderful you treat people.
• Danielle.o

  1 / 5

  Le 30/05/2022 à 12:22
• Conrad69.

  / 5

  Le 05/30/2022 à 00:00

  People at your premise were definitely polite, clear, available and nice. Comfort was at disposal even I was not able to use swimming pool and Gym, due to other constraints. Small issues for improvements might be having an earlier breakfast at 6.00 a.m. and options to exchange coins for the washing machines, as well as the pillows were too soft or too hard.
• Kelly.a

  5 / 5

  Le 28/05/2022 à 11:38
• Amollyaz.a

  5 / 5

  Le 17/05/2022 à 14:02
• kevin.a

  2 / 5

  Le 17/05/2022 à 12:31
• Ken.a

  5 / 5

  Le 10/05/2022 à 20:47
• Donnie.e

  5 / 5

  Le 16/04/2022 à 07:58
• Zane.a

  5 / 5

  Le 30/03/2022 à 14:08
• Gordon.a

  2 / 5

  Le 11/03/2022 à 12:52
• Rick.o

  5 / 5

  Le 18/02/2022 à 20:10
• Brandon.r

  3 / 5

  Le 03/01/2022 à 06:13
• Lucy.

  / 5

  Le 12/01/2021 à 00:00

  Good working shower. Great location off highway. Very clean room. I would have grabbed a in yogurt in the morning but breakfast was $3 so I skipped it. This was the best deal for our stay in the area.
• ELM23.

  / 5

  Le 11/17/2021 à 00:00

  Great location! Tried this hotel for our third Bengals game this year, and will try to book it for any more of the games we go to! We try to book IHG hotels normally because we rarely have a bad experience Florence did not let us down. Very convenient location to Paul Brown Stadium without being in the center of all the hustle and bustle! Clean rooms and friendly staff.
• Traveler.

  / 5

  Le 11/13/2021 à 00:00

  We stayed at this hotel so we could visit the Creation Museum and The Ark Encounter. It’s located between the two and was a great choice. One of the few IHG properties we’ve stayed at that have an on site restaurant with delicious offerings and very reasonably priced. Very nice to not have to leave the hotel to find a bite to eat after a long day of travel and you’re tired. The menu is limited, but diverse enough to find something for most people. I love the soft sheets and comforters IHG is using! They help make for a wonderful nights sleep. Everyone on staff we interacted with was polite, welcoming and professional. The $3.00 breakfast was delicious! Especially the home fries. Worth paying a minimal amount to have a better choice of items.
• ZinToledo.

  / 5

  Le 10/29/2021 à 00:00

  I had previously stayed at the Holiday Inn in Florence, KY for business so was expecting the same type of stay when we needed a place to sleep for the night after a full day of travelling and site seeing. I did not get what I was expecting. The price had jumped significantly and the level of sleep/comfort dropped dramatically. The mattress and pillows were tired and uncomfortable. Nobody got a good nights sleep and we were very tired. Getting up for breakfast resulted in needing to pay an additional $3.00 charge (per person) for the typical Holiday Inn breakfast, but it did not include oatmeal, cinnamon rolls, regular coffee or water. We could have slept in the McDonalds parking lot and got the same miserable quality of sleep with a much better breakfast and saved myself $150!
• Kike.o

  4 / 5

  Le 27/10/2021 à 19:27
• Brian.a

  2 / 5

  Le 15/10/2021 à 22:51
• Kathie.e

  4 / 5

  Le 28/09/2021 à 04:27
• Retiredlife.

  / 5

  Le 09/19/2021 à 00:00

  We stayed here for 2 nights. The room was very clean and the bed was perfect for a good nights sleep. The staff were very nice also. The plane flying over early in the morning would definitely wake you up but I knew it was close to the airport so no reflection on hotel.
• Angela.u

  4 / 5

  Le 02/09/2021 à 02:54
• Kathy.r

  2 / 5

  Le 28/08/2021 à 12:23
• jalu0702.

  / 5

  Le 08/10/2021 à 00:00

  Great hotel location and nice room set-up. However, shower floor was unstable with a lot of flex and the drain cap was free-floating. Key card worked intermittently. Breakfast was an hour later than posted times.
• Megan.o

  2 / 5

  Le 06/08/2021 à 11:44
• angie.r

  1 / 5

  Le 03/08/2021 à 10:38
• KZ1016.

  / 5

  Le 07/28/2021 à 00:00

  Room was great. One of the cleanest we’ve stayed in on this 5 week trip. We were very disappointed to learn the restaurant wasn’t open the night we checked in. We chose the hotel for the kids eat free option. Breakfast was a joke. Pool small, dirty and no hot tub. I asked the front desk about their foam roller as every IHG property has had one and she said most people just usually bring those with them.
• Beth.

  / 5

  Le 07/25/2021 à 00:00

  I think I explained it in my earlier comments. Clerks were not very friendly. We kind of expected someone to say hello when we enter, if they are not busy with a customer. The workout area was great. There were renovations happening, so the place is going to look great when they are completed, but they were not an inconvenience. The restaurant was very disappointing. We expected fine food like in other hotel restaurants. It should be listed as a bar with pizza, not a restaurant.
• Chance.

  / 5

  Le 07/25/2021 à 00:00

  Everything was good with my stay for the most part. Besides there being construction that begins around 4am every morning and that out of the last 4 times I've stayed here the breakfast staff is never prepared and on time. If your looking to get breakfast beginning on time at 6:30, this isn't the place for you.
• Russ.t

  3 / 5

  Le 21/07/2021 à 18:02
• JHogya.

  / 5

  Le 07/18/2021 à 00:00

  The hotel is conveniently located off the freeway. The staff is super friendly. Nearby restaurants don’t open until at least 7, the hotel restaurant opens at 6:30 so it allowed us to leave for our meeting and still eating breakfast. Great service at the restaurant and by the hotel staff. Rooms are a nice size and furnished nicely. I think it’s a bit over priced but overall it’s a great stay
• Victoria.a

  5 / 5

  Le 16/07/2021 à 14:36
• Maew2000.

  / 5

  Le 07/16/2021 à 00:00

  It was a nice pleasant stay. Comfy beds and rooms were clean. Microwave didn’t work. Staff were nice but said they could fix microwave till next day which was check out for me. Overall great stay.
• Gina.

  / 5

  Le 07/14/2021 à 00:00

  Needed 2 rooms for rest on a long car trip. Both were clean and comfortable. We were next door to our family with a baby and never heard him so appreciate that walls were insulated. All front desk staff were professional and very nice. Only negative was the breakfast. Wish I hadn’t prepaid cause it was not what we’re used to at Holiday Inn Express
• Suzanne.

  3 / 5

  Le 13/07/2021 à 17:36
• cw_titan96.

  / 5

  Le 07/05/2021 à 00:00

  Hotel was very clean and well maintained - both lobby area and room. My only issue was the service level at breakfast. It was a full-service breakfast. Food was good but area was understaffed, so long wait time and they ran out of several items. The hotel did comp my meal due to those issues.
• Tbart314.

  / 5

  Le 06/30/2021 à 00:00

  Coming in the staff was great welcoming and wonderful. Hotel is clean and beds were great. Housekeeping is ready to get cleaning so if you want to sleep in on your check out date I hope you can fall back asleep. Overall great stay my 4 year old had a blast!
• brown2b5.

  / 5

  Le 06/15/2021 à 00:00

  I thought this hotel did a great job at providing a clean environment during the Covid pandemic. The rooms were very clean. I thought the stay was also made easy by clear directions to pertinent parts of the hotel such as the ice machine. The beds were very comfortable too and allowed me to get a good night rest.
• Jose.

  5 / 5

  Le 11/06/2021 à 20:13
• Vacation.r

  / 5

  Le 06/11/2021 à 00:00

  When we got to the hotel we were informed that the swimming pool was not open and would not be operational for either the day we arrived or the morning after our stay. One of the reasons we picked this hotel was so our Granddaughter could use the swimming pool. We were not offered any kind of discount for the pool being closed either. The breakfast that we bought and pre-paid for was a huge joke! Only had one waiter and one kitchen staff, numerous people left without getting their food. We were in the restaurant for 90 minutes and our Granddaughter got her food 1st, about 10 minutes later I received my food and 15 minutes later my husband still had not received his food and we needed to get back on the road so we left. Other people in the restaurant had also left without receiving their food as well. We could hear the waiter and cook arguing in the kitchen. Manager was informed about all of the issues going on in restaurant by several people she also went to kitchen to talk with cook and waiter. Nothing improved! If you can’t properly staff your restaurant with help don’t have it opened up until you can. Again no refund was offered for horrendous service or for my husband not receiving his breakfast. The whole experience was absolutely ridiculous!
• Annie.n

  / 5

  Le 06/10/2021 à 00:00

  I have mixed feelings about my stay. Upon entering to check in the front desk staff were awesome. Room was really nice and modern and very comfortable. Slept really well. Have you ever heard there isn't such a thing as a free lunch? Well here, there is no such thing as a free breakfast. The wait staff was rude. What we could and couldn't order changed to on day 2. We still were charged 7 bucks. We could have gotten buffet at big bobs for that! The way they charged our rooms made me go into over draft in my bank account. My kurieg didn't heat water. Asked front desk who assured it would be replaced. Nope. Do you may want to really think twice about this place. Also your room isn't freshen up daily.
• Clarissa.r

  5 / 5

  Le 03/06/2021 à 09:13
• Jean.a

  5 / 5

  Le 23/05/2021 à 04:44
• JHubb80.

  / 5

  Le 05/19/2021 à 00:00

  The hotel parking needs improvement and make sure to request a room that is on the opposite side of the interstate. There is alot of traffic noise and light that comes through at night, all night long. I'm also used to staying in a holiday inn express which give you breakfast and do not require you to buy it so it was disappointinig when breakfast was started later than I needed to leave by and I would have to purchase for an additional cost. Also, the staff could use some instructions on greating people with a smile. They weren't rude but also, not friendly.
• Rob.a

  1 / 5

  Le 08/05/2021 à 08:28
• John.u

  3 / 5

  Le 05/05/2021 à 12:45
• Steven.o

  1 / 5

  Le 02/05/2021 à 19:33
• senior.i

  / 5

  Le 05/02/2021 à 00:00

  room took several days to warm up. I was placed on top floor, airplanes were very loud landing Food experience was much better than my last one in the fall. Repairs seemed wanky, only one elevator, coke machines not working on the floors. Staff was great, friendly and did all I asked of them with a good spirit. This hotel is very close to my reason for coming, I will stay again
• Oak.r

  / 5

  Le 04/27/2021 à 00:00

  We enjoyed our stay here. We were centrally located between The Ark Encounter and The Creation Museum. The bed was comfortable but I would have liked to have an extra blanket as I like more covers than most. The fan did not work in the bathroom so it got very steamy during a shower. The food was good in the restaurant for breakfast but the service was poor as there was only one waiter for the entire restaurant. It took a very long time to get food. However, I would still recommend this hotel and would definitely stay there again. The front desk staff was very friendly and helpful during the day.
• Michael.r

  2 / 5

  Le 26/04/2021 à 19:31
• Waverly.a

  5 / 5

  Le 14/04/2021 à 22:23
• Jeremiah.o

  1 / 5

  Le 13/04/2021 à 01:47
• middleaged.o

  / 5

  Le 04/02/2021 à 00:00

  Nicely decorated lobby. No luggage carts (at least we didn't see any).Beds were comfy and room seemed clean although some items need attention (reported the unattached towel hook on bathroom door). Wifi was not working and pool was closed during our stay. We were given "amenities" points at check in, perhaps for the nonworking wifi/closed pool. If you prepay for breakfast online by selecting that rate (covers 2 adults) you need to ask for a business card sized voucher at front desk when you check in. At time we visited, March 2021, breakfast is made to order, we had time so not an issue just mentioning in case you need to get a quick bite. The breakfast skillet was very good and filling.
• Connor.

  4 / 5

  Le 01/04/2021 à 16:19
• Cara..

  / 5

  Le 03/30/2021 à 00:00

  The room was big and comfortable. Bed was very comfortable. Front desk staff was friendly. The hotel was very accommodating to our large group of 40 . There were no “clean” Pens in the “clean” pens jar. The elevator floor was sticky and it reeked of alcohol. We had to have the front desk attendant reactivate our room key twice due to deactivation for no apparent reason. Not enough bathroom towels and no hand soap in the room. Window shades were a little tricky to figure out. We did appreciate the central air on the room though. The restaurant staff was very unprofessional aside from the bartender. The food was terrible and very overpriced. The staff was not prepared for our large group even though we were in Contact throughout the day with our plans to eat there and went simple with only pizzas being ordered. The pizzas were of a lesser quality then frozen pizza and tasted awful. We did not take advantage of the breakfast option and thankful we didn’t. We would stay again, but opt out of the restaurant services.
• Jess.

  / 5

  Le 03/29/2021 à 00:00

  As soon as we got there the staff was friendly and very welcoming. We got up to the room it was very clean and modern. We also went to the pool and it was clean and had towels. We did have a couple drinks from the bar/restaurant and the only negative thing I would say about the whole trip was the beer was not cold.
• Ray.e

  4 / 5

  Le 27/03/2021 à 19:30
• Will71.

  / 5

  Le 03/23/2021 à 00:00

  Our overall stay was comfortable. The room had all the amenities needed for short stays. Hotel was just 2 minutes away from decent restaurants and the ballpark. Only negatives was a lack of an exhaust fan in the bathroom when showering and the hotel is located near the airport where incoming planes could be bothersome. We would definitely stay here again in the future
• Drucilla.u

  5 / 5

  Le 21/03/2021 à 21:30
• Mary.r

  1 / 5

  Le 21/03/2021 à 01:34
• BaseballMom3.

  / 5

  Le 03/16/2021 à 00:00

  Easy check in/out. Very clean. Great value. Service at the restaurant was lacking. One person working, ok no big deal, only 2 other families dining. Waiter finally takes order, 15 minutes later brings drinks out. Another 15 mins goes by to tell us they have no cereal. Son order waffles instead. A few mins later my husband and I get our food. About 15 mins later we are done eating and still have no waffles. Finally get those, but says he’ll be back with the syrup. 10 mins later we have to flag him down for said syrup. Waffles cold by this point. Needless to say, we had Frisch’s the next morning.
• Brad.

  / 5

  Le 03/15/2021 à 00:00

  The shower did not have enough water pressure to rise your hair. The exhaust fan in the bathroom did not work. The breakfast food was great, but it took over 30/40 minutes both mornings. One to get simple pancakes and the other eggs and bacon. It took 35 minutes to get checked in upon our arrival at 9:15pm on a Thursday night. The location was fantastic, but would not recommend.
• Chirlean.a

  5 / 5

  Le 29/01/2021 à 15:27
• Scott.v

  4 / 5

  Le 10/01/2021 à 20:35
• Sara.o

  1 / 5

  Le 06/01/2021 à 12:15
• Paris.i

  5 / 5

  Le 19/12/2020 à 19:26
• CVG.o

  / 5

  Le 11/30/2020 à 00:00

  Great staff at front desk - very good. Great Restaurant - Although not open, again, very excellent with service. Called from room, picked up downstairs 15 Min later. TV went out - my fault, turned TV to angle. Told staff at front desk & it was fixed 10 min later. Easy access to 75/71 feet away. Many dinners nearby (although) drive thru only - very convenient. As stated in subj line: Overall great stay. Highly recommended.
• Chaz.n

  3 / 5

  Le 19/11/2020 à 04:52
• joanna.r

  4 / 5

  Le 03/10/2020 à 15:00
• ISUmom.

  / 5

  Le 09/24/2020 à 00:00

  The beds and bedding were comfortable and we got a great nights sleep. We appreciated the refrigerator and microwave in our room. We were able to save some money on eating out. Extra bedding was brought quickly when requested. The room and bathroom were very clean. We look forward for our next opportunity to stay at a Holiday Inn.
• Tricia.o

  5 / 5

  Le 20/09/2020 à 14:39
• Nicole.e

  5 / 5

  Le 04/09/2020 à 07:35
• William.a

  5 / 5

  Le 22/08/2020 à 14:38
• Jeff.r

  3 / 5

  Le 16/07/2020 à 03:38
• Susan.o

  5 / 5

  Le 05/07/2020 à 08:48
• Lisa.a

  4 / 5

  Le 28/06/2020 à 02:36
• Connie.i

  5 / 5

  Le 14/02/2020 à 23:11
• Danny.a

  5 / 5

  Le 07/02/2020 à 03:02
• Spencer.e

  3 / 5

  Le 31/01/2020 à 13:27
• Tim.a

  5 / 5

  Le 25/01/2020 à 03:02
• Truc.g

  1 / 5

  Le 18/01/2020 à 01:18
• Zany.

  3 / 5

  Le 12/01/2020 à 17:32
• David.e

  5 / 5

  Le 16/12/2019 à 01:16
• Cassey.a

  4 / 5

  Le 26/11/2019 à 22:53
• Jacob.

  1 / 5

  Le 27/10/2019 à 23:30
• Dean.a

  1 / 5

  Le 11/10/2019 à 16:15
• Maria.l

  4 / 5

  Le 29/09/2019 à 12:17
• C.

  3 / 5

  Le 04/09/2019 à 21:25
• Tim.e

  1 / 5

  Le 31/08/2019 à 15:20
• wanda.a

  5 / 5

  Le 10/08/2019 à 18:24
• Misa.

  1 / 5

  Le 26/07/2019 à 14:48
• Kelly.i

  2 / 5

  Le 23/07/2019 à 02:52
• Jason.t

  4 / 5

  Le 14/06/2019 à 16:19
• Matthew.c

  2 / 5

  Le 04/04/2019 à 12:39
• Austin..

  5 / 5

  Le 27/03/2019 à 04:34
• Kortnie.e

  5 / 5

  Le 17/03/2019 à 20:38
• Spencer.t

  4 / 5

  Le 16/01/2019 à 00:09
• Dan.e

  1 / 5

  Le 22/12/2018 à 16:48
• Todd.r

  5 / 5

  Le 05/12/2018 à 22:33
• Fernando.a

  3 / 5

  Le 17/11/2018 à 08:07
• Daniel.m

  3 / 5

  Le 13/11/2018 à 16:07
• Jessica.r

  5 / 5

  Le 03/11/2018 à 00:10
• Steven.o

  5 / 5

  Le 27/10/2018 à 14:13
• Travis.i

  3 / 5

  Le 16/10/2018 à 15:26
• Candace.a

  5 / 5

  Le 10/10/2018 à 20:32
• Bryan.a

  4 / 5

  Le 08/10/2018 à 00:04
• Kala.e

  3 / 5

  Le 26/09/2018 à 19:03
• Marsha.o

  2 / 5

  Le 18/09/2018 à 19:42
• Demaree.a

  4 / 5

  Le 14/09/2018 à 12:06
• Ben.o

  1 / 5

  Le 18/08/2018 à 23:56
• Scott.

  4 / 5

  Le 29/07/2018 à 22:16
• Declan.i

  4 / 5

  Le 12/07/2018 à 07:33
• Clifford.a

  5 / 5

  Le 24/06/2018 à 18:13
• Amanda.a

  5 / 5

  Le 19/06/2018 à 02:12
• Kyle.o

  4 / 5

  Le 16/06/2018 à 01:50
• J.

  1 / 5

  Le 07/05/2018 à 02:56
• Aaron.h

  2 / 5

  Le 08/04/2018 à 02:19
• Aida.u

  2 / 5

  Le 04/04/2018 à 22:36
• Bradley.y

  4 / 5

  Le 25/03/2018 à 15:31
• Kirsten.a

  1 / 5

  Le 09/03/2018 à 09:27
• Beth.e

  5 / 5

  Le 07/03/2018 à 23:08
• Thunder.o

  1 / 5

  Le 25/02/2018 à 06:21
• Harrison.a

  3 / 5

  Le 22/02/2018 à 16:07
• David.r

  4 / 5

  Le 10/02/2018 à 08:37
• Justin.u

  3 / 5

  Le 21/01/2018 à 22:07
• Russell.o

  5 / 5

  Le 21/01/2018 à 02:31
• Jim.t

  4 / 5

  Le 08/01/2018 à 22:32
• Jon.

  3 / 5

  Le 01/01/2018 à 20:40
• Grace.e

  4 / 5

  Le 27/12/2017 à 20:23
• Gina.u

  5 / 5

  Le 17/12/2017 à 14:57
• My.a

  2 / 5

  Le 26/11/2017 à 01:08
• Michael.o

  3 / 5

  Le 21/11/2017 à 15:06
• Becky.h

  5 / 5

  Le 23/10/2017 à 18:45
• Aaron.e

  4 / 5

  Le 04/10/2017 à 10:58
• Heidi.i

  3 / 5

  Le 28/07/2017 à 02:37
• Josh.r

  2 / 5

  Le 25/06/2017 à 23:33
• David.o

  2 / 5

  Le 21/06/2017 à 11:02
• Grandmother.r

  2 / 5

  Le 10/06/2017 à 11:44
• Willow.a

  1 / 5

  Le 07/06/2017 à 12:11
• Mayur..

  5 / 5

  Le 06/06/2017 à 01:07
• McLaren.e

  5 / 5

  Le 28/05/2017 à 14:29
• Lakeisha.o

  4 / 5

  Le 08/05/2017 à 01:11
• Kagan.

  1 / 5

  Le 09/04/2017 à 20:39
• Brittany.u

  3 / 5

  Le 01/04/2017 à 11:34
• Doug.i

  5 / 5

  Le 01/04/2017 à 11:30
• Mark.l

  1 / 5

  Le 28/03/2017 à 01:37
• J.

  1 / 5

  Le 27/03/2017 à 21:29
• APSLightHammer.

  5 / 5

  Le 19/03/2017 à 23:38
• Joe.e

  4 / 5

  Le 08/03/2017 à 22:01
• Nick.

  4 / 5

  Le 08/01/2017 à 01:52
• Debbie.o

  4 / 5

  Le 01/01/2017 à 02:08
• Dan.o

  1 / 5

  Le 27/11/2016 à 00:42
• David.r

  5 / 5

  Le 17/11/2016 à 21:45
• Mischelle.e

  2 / 5

  Le 14/10/2016 à 13:23
• Sean.o

  4 / 5

  Le 02/10/2016 à 17:03
• Julius.e

  4 / 5

  Le 26/09/2016 à 04:59
• john.r

  5 / 5

  Le 03/09/2016 à 05:08
• Trevor.c

  1 / 5

  Le 29/08/2016 à 11:59
• Ben.l

  5 / 5

  Le 21/08/2016 à 17:04
• Russ.t

  3 / 5

  Le 15/07/2016 à 00:05
• W.

  5 / 5

  Le 15/05/2016 à 13:45
• Ted..

  2 / 5

  Le 21/04/2016 à 00:20
• Jennifer.a

  3 / 5

  Le 14/03/2016 à 05:20
• Maurice.u

  1 / 5

  Le 28/02/2016 à 04:27
• Amanda.o

  3 / 5

  Le 22/02/2016 à 04:55
• Jon.a

  4 / 5

  Le 04/02/2016 à 11:47
• Tara.a

  4 / 5

  Le 14/12/2015 à 06:01
• snipe2004.

  / 5

  Le 12/14/2015 à 00:00

  Simplicité de check-in et out, chambre spacieuse, confortable et bien équipée, eau chaude nickel, température nickel, insonorisation pas totale mais tout à fait suffisante, possibilité de sortir rapidement par les escaliers latéraux, jamais ennuyé par le service, journaux le matin, télé ok, prises en suffisance, mobilier nickel, décor rétro assez agréable, possibilité de piscine, moquette propre et agréable dans les couloirs et les chambres : parfait pour moi.
• max.

  4 / 5

  Le 07/12/2015 à 05:52
• RSmechanical.e

  1 / 5

  Le 17/10/2015 à 16:01
• Dam's21.

  / 5

  Le 09/29/2015 à 00:00

  Suite à la réservation de la navette pour l'aéroport pour 10 A.M qui n'était pas à l'heure, l'équipe après 5 min m'a pris en charge et m'a emmené directement en voiture pour que je ne rate pas mon avion.
• Oscar.g

  2 / 5

  Le 30/07/2015 à 22:18
• Rebecca.i

  2 / 5

  Le 16/07/2015 à 11:59
• snipe2004.

  / 5

  Le 07/13/2015 à 00:00

  confortable, bien situé, accès aisé, personnel accueillant, petit déjeuner buffet bon et pas cher.
• Rin.i

  5 / 5

  Le 15/03/2014 à 12:25